By creating an account, completing registration, and placing a bet, you agree to these General Terms, the Privacy Policy, the Payment Rules, the General Betting Rules, and any bonus or promotion rules. The terms govern your use of the services in Kenya and set out your rights and obligations.

Eligibility and registration

• You must be at least 18 years old and legally allowed to use betting services under Kenyan law.
• You confirm that the information supplied during registration is accurate and up to date.
• Only one account per person is permitted. Duplicate or shared accounts may be closed and bets voided.

Changes to terms

• MegaPari may amend these terms to reflect legal, regulatory, or operational updates.
• Material changes will be posted on the site and take effect upon publication or as required by law. Continued use signals acceptance.

Proper platform use

• Use the account for personal, non-commercial betting only.
• Prohibited conduct includes use of automated tools, collusive betting, market manipulation, bonus abuse, or attempting to bypass geographic or age restrictions.
• You are responsible for safeguarding login credentials and for all activity on your account.

Content and intellectual property

• Site content, odds displays, software, and data feeds are protected by intellectual property laws.
• You may not copy, redistribute, or exploit the content or event data except for personal use related to bets.

Liability limitations

• Services are provided on an as-available basis. Interruptions, delays, or data errors may occur.
• To the maximum extent permitted by law, liability for losses arising from service outages, third-party failures, or transmission errors is limited to the amount of the affected stake or the impacted portion of the bet.
• Nothing in these terms limits rights that cannot be excluded under Kenyan consumer and data laws.

Governing law and disputes

• These terms are governed by the laws of Kenya to the extent your use occurs in Kenya.
• Disputes should first be raised through the complaints process set out below before any further legal action.

Eligibility to place bets

• Bets may be placed only by verified users who are 18+ and legally allowed to bet in Kenya.
• Your account must have sufficient cleared funds before bet acceptance.

Bet acceptance and confirmation

• A bet is accepted once a unique ticket reference appears in your account history.
• Bets placed after an event start time are void unless offered in-play and accepted before the relevant outcome occurs.
• Odds may change before acceptance. The confirmed odds at acceptance apply to settlement.

Minimum and maximum amounts

• Minimum and maximum stake limits, and any maximum payout per market or per bet, are displayed at the point of bet placement and may vary by event.
• Limits may be adjusted based on risk, account history, or regulatory requirements.

Settlement and calculation

• Settlement is based on official results and governing body records at the time of settlement.
• Winnings are calculated using the confirmed odds multiplied by the stake, subject to market rules. A losing bet results in loss of the stake.
• If a selection is void, that leg is settled at odds of 1.00 and the remainder of the bet stands.

Restrictions

• We may restrict markets, suspend betting, limit stakes, or refuse a bet to manage risk, comply with legal obligations, or protect integrity.
• Where bonuses or a bonus bet is used, specific promotional terms apply. Wagering, market, or odds restrictions may be enforced.

Cancellations and palpable errors

• A bet may be voided where there is a manifest error, such as an obvious pricing mistake or an event listed incorrectly.
• If an event is abandoned, postponed, or rescheduled, settlement follows the specific market rules communicated on the site for that event.
• Technical failures that prevent confirmation or settlement may result in bet voidance or correction to reflect the fair outcome.

Records

• The transaction log within your account is the authoritative record for bets, stakes, odds, and results. Please read your bet slip carefully before confirming.

Funding your account

• Deposits may be made using methods available in Kenya, which can include local mobile money, bank cards, bank transfer, and approved e-wallets, as displayed in the cashier.
• Currency for Kenya accounts is normally Kenyan shillings (KES). Exchange rates and provider fees may apply where another currency or international method is used.

Withdrawals

• Withdrawals are generally paid back to the original funding method, subject to method capability and legal requirements.
• Identity verification (KYC) is required before the first withdrawal and whenever risk checks are triggered. We may request documents showing identity, address, and source of funds.

Limits, fees, and timeframes

• Minimum and maximum amounts per transaction are shown in the cashier and may differ by method.
• We aim to process deposits instantly. Withdrawal processing times vary by method and verification status, typically from minutes up to 3 business days.
• Network, bank, or wallet operators may charge fees. Any platform fee will be shown before you confirm the transaction.

Security and AML checks

• Transactions are monitored under Kenyan anti-money laundering and counter-terrorist financing laws. Unusual patterns may trigger holds or additional checks.
• We may temporarily place a hold or split a payout while we complete required reviews.

Restrictions and cancellations

• We may decline or reverse a deposit or withdrawal if it breaches these rules, bonus terms, AML requirements, card scheme rules, or sanctions controls.
• You may cancel a pending withdrawal if it has not yet entered processing. Once processing starts, cancellation is not guaranteed.
• Chargebacks or disputed payments may lead to account restrictions and recovery of related costs.

We support safe betting and provide tools to help you manage your play and protect your rights.

Player controls

• Deposit limits, loss limits, and stake limits configurable by day, week, or month.
• Time-outs and self-exclusion for defined periods. During exclusion, account access and bonuses are disabled.
• Reality checks and session reminders that prompt you to read your activity.
• Self-assessment resources to review your betting behaviour.

Practical guidance

• Set a budget before you bet and avoid chasing losses.
• Do not bet under the influence of alcohol or stress.
• Keep betting separate from essential expenses.

Support and assistance

• Gambling Therapy: gamblingtherapy.org for global online support.
• GamCare: gamcare.org.uk for advice and live chat.
• In Kenya, information on addiction support services can be found via the National Authority for the Campaign Against Alcohol and Drug Abuse at nacada.go.ke and through Ministry of Health resources.

Underage betting

• Betting is not allowed for persons under 18. Age checks are performed during verification. Accounts found to belong to minors will be closed and any bets voided.

MegaPari operates controls to help prevent money laundering and terrorist financing in line with Kenyan legislation, including the Proceeds of Crime and Anti-Money Laundering Act and the Prevention of Terrorism Act.

Know Your Customer (KYC)

• We verify identity and age using government-issued documents and may request address proof and source-of-funds evidence.
• Enhanced due diligence may apply to higher-risk profiles, large transactions, Politically Exposed Persons, or sanctions matches.

Monitoring and detection

• Transactions and betting patterns are monitored for unusual activity, rapid cycles of deposits and withdrawals, and misuse of bonuses.
• Screening against sanctions and watchlists is performed where required.

Actions and reporting

• We may delay, restrict, or block transactions, freeze balances, or suspend the account while we conduct reviews.
• Suspicious activity may be reported to the Financial Reporting Centre (FRC) as required by law, and records are retained for statutory periods.

Non-compliance

• Failure to complete verification or provide requested information may result in limits, cancellation of pending withdrawals, or account closure subject to legal obligations.

Data controller responsibilities

• We process personal data to provide betting services, manage your account, meet legal duties, and protect platform integrity.

Data we collect

• Identification and contact details provided at registration.
• Account, transaction, and betting history, including events and odds selected.
• Device and usage data, cookies, and analytics.
• Verification documents and source-of-funds information when required.

How we use data

• To operate the site, settle bets, pay withdrawals, manage bonuses, and provide customer support.
• To meet legal obligations, including AML checks and age verification.
• For fraud prevention, risk management, and service improvement.
• For marketing where you consent. You can withdraw consent at any time in your account settings.

Sharing and transfers

• Data may be shared with payment providers, identity verification partners, fraud prevention agencies, hosting providers, and regulators or law enforcement when required.
• Where data is transferred outside Kenya, we implement safeguards to ensure an adequate level of protection consistent with the Kenya Data Protection Act.

Retention

• Records are kept only as long as needed for the purposes above and to meet legal retention periods, including at least 5 years for AML records.

Your rights

• Request access, correction, deletion, restriction, or portability of your personal data, and object to certain processing based on legitimate interests.
• Manage marketing preferences in your account or by using unsubscribe tools.
• Lodge a complaint with the Office of the Data Protection Commissioner at odpc.go.ke if you believe your rights have been infringed.

Contact

• To exercise your rights or raise a privacy question, contact us through the Help Centre or the contact details published on the site.

MegaPari applies technical and organisational measures to protect your account, data, and transactions.

Platform safeguards

• Transport Layer Security for data in transit and encryption for sensitive data at rest.
• Segregated systems, firewalls, and intrusion detection backed by continuous monitoring and logged access controls.
• Regular security testing, vulnerability management, and supplier due diligence.

Account protection

• Two-factor authentication is available for your account.
• Strong password requirements, session timeouts, and alerts for unusual login activity.

Incident response

• Security incidents are investigated promptly, and we will notify you and the relevant authority where required by law, without undue delay.

Your responsibilities

• Keep credentials confidential, enable two-factor authentication, use unique passwords, log out after use, and secure your devices.