Responsible Gaming
Gambling should be safe, fair, and under your control. MegaPari provides tools to set limits, take time-outs, and request self-exclusion when needed. Our policy supports players in Kenya and promotes responsible play for adults 18+. You can learn useful tips here and find help if betting starts to affect your wellbeing.
Basic Principles of Responsible Gaming
Gambling always carries a risk of financial loss. The aim is entertainment, not income.
On MegaPari, you can manage your play using account tools that help you control spending and time.
- Set a budget you can afford to lose. Never use credit or loans.
- Decide money and time limits before playing. Stick to them.
- Use deposit, loss, and wager limits in your account to control spend.
- Turn on reality checks and session reminders to track playing time.
- Take regular breaks to protect focus and judgement.
- Do not chase losses or try to recover money by betting more.
- Keep gambling separate from work, studies, and family time.
- Review your bet history and account statements to learn from past play.
- Protect minors. Secure devices, payment methods, and use parental controls.
- Read the responsible gaming policy and use the tools that support safe play.
Betting is for persons aged 18 and above. Account verification helps protect players and prevents underage gambling.
How to Recognise Betting Addiction?
Problem gambling can develop gradually and needs attention. Watch for these warning signs:
- Spending more than you can afford or breaking your own limits.
- Chasing losses after a bad session.
- Feeling restless, irritable, or anxious when not betting.
- Lying to family or friends about gambling.
- Gambling to escape stress, debt, or low mood.
- Missing work, studies, or social plans due to play.
- Borrowing money, selling items, or using credit to gamble.
- Repeated failed attempts to cut down or stop.
- Hiding accounts, multiple wallets, or secret betting apps.
- Thinking about gambling most of the day.
How to Deal with Betting Addiction?
Recovery starts by taking back control and using practical steps. MegaPari offers account tools that support safer play.
- Set daily, weekly, or monthly limits and adjust them down when needed.
- Enable reality checks to monitor time spent playing.
- Use short time-outs to pause betting and reset.
- Request self-exclusion for a longer break from your account.
- Remove stored payment methods and keep gambling money separate.
- Avoid gambling when tired, stressed, or after alcohol or drugs.
- Uninstall betting apps and disable notifications to reduce triggers.
- Use device or network filters to block gambling sites.
- Talk to someone you trust and seek professional support.
- Fill your schedule with healthy routines and non-gambling hobbies.
Resources for Getting Help
You do not have to handle this alone. The organisations below offer free or confidential support in Kenya or online.
- National Authority for the Campaign Against Alcohol and Drug Abuse (NACADA) – public information on addiction services and regional contacts: https://nacada.go.ke
- Kenya Association of Professional Counsellors (KAPC) – counselling centres and therapist directory: https://kapc.or.ke
- Kenya Counselling and Psychological Association (KCPA) – find registered counsellors: https://kcpa.or.ke
- Chiromo Hospital Group – mental health and addiction treatment services: https://chiromohospitalgroup.co.ke
- Gambling Therapy – free online advice, live support, and self-help tools: https://www.gamblingtherapy.org
Customer Support
If gambling is affecting you, you can contact MegaPari support for guidance on account controls, limits, and self-exclusion. Support is available to players in Kenya.
- Live Chat: available 24/7 on the website and mobile site.
- Email: [email protected]
- In-account messages: open your profile and send a support request.
- Help Centre: FAQs and guides on responsible gambling and account control.
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