MegaPari Contacts in Kenya
Use live chat for quick help or write to our MegaPari email address. We also reply on our official social pages; phone and messengers are not available in Kenya. Support is in English and Kiswahili, and the average reply is under 2 minutes in chat and within a few hours by e-mail.
All Ways to Contact MegaPari
You may contact us for help on your account, payments, or a game issue. You can also reach out for partnerships, media enquiries, affiliates, corporate matters, legal details, or investor proposals.
| Communication Method | How to Contact Us | What Questions Should You Ask |
|---|---|---|
| Live Chat (24/7) | Tap the chat icon at the bottom-right on-site or in the app. Average response 1–2 minutes. Supported in English and Kiswahili. | Urgent account issues, login help, deposits and withdrawals, bet results, KYC checks, bonuses, technical problems. |
| E-mail Support | Send a message via Help > Contact Us in your account, or use the official address shown on the Help page. Replies within 1–24 hours. | Detailed questions that need documents, verification files, complaints, transaction statements, responsible gambling requests, data privacy. |
| Phone | There is no MegaPari contact number in Kenya right now. Use live chat for instant support. | Not applicable; use chat or e-mail for any question. |
| Social Media (Verified) | Follow our official pages from the links in the site or app footer. Do not share personal details in public comments. | General questions, updates about the platform, service announcements. For account help, move to chat or e-mail. |
| Messengers | We do not offer support via WhatsApp or Telegram in Kenya. Beware of impostor accounts. | Not supported; use on-site chat or e-mail. |
| Affiliates & Partnerships | Use the partner portal ticket system in your affiliate account, or the contact detail listed there. Replies in 1–3 business days. | Partnerships, media and marketing, affiliate payouts, corporate or investor messages. |
| Responsible Gambling | Go to Account > Responsible Gaming to set limits or self-exclude, or write via e-mail or chat. | Limits, cool-off, self-exclusion, help for gambling control. |
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